Last updated: October 30, 2025
1. Introduction
Welcome to Mr Solar (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.mrsolar.co.bw (the “Site”), request a quote, or use our solar products and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, phone number, and address when you contact us or request a solar quote.
- Technical Information: IP address, browser type, device details, and usage data collected automatically through cookies or analytics tools.
- Transaction Information: Details of any inquiries, purchases, or service agreements made with us.
3. How We Use Your Information
We use your information to:
- Provide and deliver our solar energy solutions and related services.
- Communicate with you regarding quotes, installations, or maintenance.
- Improve our website, products, and customer experience.
- Send you updates, promotions, or educational information (only if you’ve opted in).
- Comply with legal and regulatory obligations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies help us understand site traffic and personalize your experience. You may disable cookies through your browser settings, but some features of the site may not work as intended.
5. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
- Trusted partners and service providers who help us operate our business (such as hosting, email, or analytics services).
- Regulatory or legal authorities when required by law or to protect our rights.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration. Your information is stored securely and accessed only by authorized personnel.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at info@mrsolar.co.bw.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mr Solar
Email: info@mrsolar.co.bw
Website: www.mrsolar.co.bw